Tonight, I had two very different experiences canceling accounts for Internet services. The first was my old cable modem service (Amanda and I switched to AT&T for reasons that I won’t get into now) and the second was my freecreditreport.com account.

The cable model cancellation was a breeze. I called them, told them I didn’t want service any more and my service was cut off. PERIOD.

The FCR.com account wasn’t as easy. The first thing I should say is that this is an online service that allows you to pull your credit report every day and then they monitor your credit. It was easy to set up you just go to their website and enter all your information. What do they ask in exchange for this? Fifteen of my hard earned dollars every month. The novelty of it wore of quickly though and I realized that there isn’t that many reasons for me to have this service.

The cancellation ended up being a pain. They have an 888 number that you have to call that connects you with someone from India and when you tell them you want to cancel your account they spend ten minutes telling you about how great their service is and how I’m not taking full advantage of it. I had to tell her four times that I wanted to cancel my account before she finally did (actually I haven’t received the confirmation e-mail yet )

All websites should be legal required to have is button that reads “DELETE ACCOUNT”. Clicking this button would confirm that the user wants to do this and then the account would be deleted. That way I don’t have to spend ten minutes on the phone trying to convince the person on the other end that I really DON’T want their service anymore.

On that note I think it’s time for bed.